For support and questions:
We are here to help
Send the key details when you need help with sitemap import, blocked requests, or reports.
What to include
Send the domain, sitemap URL if available, the visible error message, and a screenshot when useful. Do not send passwords or private keys.
When to contact support
Contact us when sitemap URLs do not appear, a report shows blocked requests, or you need help understanding a SEO Checks finding.
Support boundaries
Support helps with using the tool and reading audit output. It does not require sensitive site access and does not promise search ranking results.
Before sending a request
Try opening the sitemap URL in your browser and confirm that the connected domain matches the domain where the verification tag or tracking snippet is published. For report questions, include the affected page URL shown inside SEO Checks.
What we do not need
Do not send hosting logins, store admin access, passwords, or API keys. A short description, public URLs, and the visible error message are enough to review most audit or verification cases safely.